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Last updated: June 17, 2016

Privacy Policy

Ensuring the security of the personal information you provide is a priority for Jeunesse Global. Our privacy policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users, as well as demonstrating our commitment to your privacy and security.

By using our website, you consent to the collection and use of information by Jeunesse in accordance with the described in this Privacy Policy.

Jeunesse complies with the privacy principles of notification, election, further transfer, security, information integrity, access and enforcement.

This privacy policy covers the collection and use of information through the websites www.jeunesseglobal.com, www.jeunesseglobal2.com (collectively, the "Websites"), and the application for JMobile ™ smartphones, as well as The [*] ™ application for smartphones (collectively, the "Applications for smartphones"). Websites and Applications for smartphones are collectively referred to as the "Jeunesse Site".

We want you to use the Jeunesse Site and the services we offer in a productive and safe way, and we have made great efforts to keep your information confidential and secure at all times within our system.

If you have questions or concerns regarding this release, you should first contact Doug Whitehead at privacy@JeunesseglobalHQ.com

Our Privacy Policy is designed to help you understand how we collect, use and safeguard the personal information you provide to us, and to help you make informed decisions about using our site, as well as our products and services.

Personal information

The Jeunesse Website collects different types of Personally Identifiable Information (PII), such as name, address, email, and phone number.

By downloading and using Smart Cell Phone Applications, we automatically collect information about the type of device used, the operating system version, and the device identifier. We do not request access, nor do we track any information from your JMobile ™ at any time while downloading or using JMobile. However, we request and track site-based information when using[*].

We send automatic notification notices from time to time for the purpose of updating you about any activity or promotion that we are carrying out. If you do not wish to continue receiving such communications, you can deactivate them from the device. To ensure that you receive the relevant notifications, we will need to collect certain information about your device as in the case of the operating system and user identification information.

In order to adapt our subsequent communications to you, as well as to the continuous improvement of our products and services, we may also request that you voluntarily provide us with information regarding your personal or professional interests, demographics, experience with Our products and contact preferences.

Usually, you can visit the Jeunesse Site without having to enter any type of PII. However, if you decide to place an order on the Jeunesse Site, you must enter your name, mailing address, billing address, email address, telephone number, credit card number and expiration date.

All this information is necessary so that we can complete the transaction and notify you about the status of your order.

For distributors, the purpose of the Jeunesse Site is to manage their distribution, privileged customers and dealer network. If you are a distributor, the Jeunesse Site allows you to order products and manage your distribution.

In order to use JMobile or the virtual office of the Websites, you must have access as a distributor provided by Jeunesse.
By registering as a Jeunesse distributor and accessing www.Jeunesseglobal.com and www.JeunesseGlobal2.com, we collect your PII, including your name, business or residential address, telephone numbers, email address, IP address, Credit card and expiration date, bank account information (for deposit or direct debit), as well as various information data issued by the government, including, but not limited to, your passport number, tax identification number, identification number National, social security number, etc. We may also collect scanned copies of photo IDs.

This information is necessary for the management of your Jeunesse distribution, for the purpose of identifying who you are, the location of your distribution and its descendants in the organization, compliance management, product ordering, awards and awards, as well as calculations Of commissions and payments.

We allow your upline to see only the following PII data: your name, the country you are registered in, your username and the name of your sponsor.

We allow your sponsor to see your name, email address and phone number.

If you decide to use a duplicate website, we show you the PII data that you choose expressly: name, site URL, telephone number.

We also collect personal information from third parties such as your names, addresses, phone numbers, emails, as well as your credit card number and expiration date.

This PII is not used for any purpose other than the collection of orders and shipments of products.

Non-personally identifiable information collected automatically

As with most websites, we collect certain information automatically and save it to log files. This information is likely to include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), reference / exit pages, The operating system, time / date stamp and / or click tracking information.

We use mobile analytics software, which gives us a better understanding of the functionality of Smartphone Applications on your device. This software can save information such as how often you use the application, consolidated usage, performance information, and where the application was downloaded from. We do not link the information we keep in the analytic software with any personally identifiable information that you submit with the smartphone applications.

Complementation of information

In order to protect your account, we may sometimes supplement the personal information you have provided us with information from third parties.

We use the services of industry leaders to verify your identity, to prevent others from billing your account or the company.

Testimonials / Product Reviews

If you provide a testimonial or review of a product on the Jeunesse Site, you should be aware that any information you submit may be read, collected or used by other users of these forums and may be used to send you unwanted messages.

In the case of testimonials, we obtain the consent of the client before publishing his name and testimonial in video.

If you post a comment on a public forum, we are not responsible for the personal information you choose to submit in these comments.

If you wish to delete the personal information that is displayed on the public pages of the Jeunesse Site, please contact us at privacy@Jeunesseglobal.com

How we use your information

We may use your email address and / or telephone number to provide quality customer service, or to communicate with you regarding the status of your order, product or satisfaction issues, as well as other customer related activities.

We use your email address, mailing address and / or telephone number to contact you regarding new product offerings, market research, and performance of the distribution agreement, as well as other aspects regarding your use Gives to the Sites of Jeunesse.

However, if you do not wish to receive such communications, you have the option to "opt out" at any time and we will no longer contact you unless you place a product order. In this case, we will send you an order confirmation.

We may sometimes ask you to answer surveys regarding current or future Jeunesse products as well as to determine the hours worked in each category of compensation plan. Participation in these surveys is always optional. Survey responses are used only as a set and are never linked to an individual.

Sometimes we can share global survey information with our partners and development partners to facilitate the development of new products and improve customer service and overall customer satisfaction.

Election and dissemination of information

Jeunesse is not an "information broker,

We do not participate in the sale of profile information, contacts, web usage habits, behavior, purchasing patterns or demographic data of our customers, partners or users.

We use the information we collect about you in order to process orders, pay commissions and provide the best and most personalized service possible.

We will not use or disclose the PII provided to us online in ways that are not related to those described above without first informing you and offering you an option. We will also give you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do our best to respect such requests.

Agents / Service Providers

We use third parties as the case of the shipping company to complete the orders, as well as a company to process credit cards to bill you for goods and services.

We use Live Chat to help you with questions while using our site or regarding your order.

When you purchase a product and use our site, we will share your name, address, telephone number, and email address as necessary for the third party to provide such service.

These third parties are prohibited from using your personal information for promotional purposes, or for any purpose other than as necessary to service us.

Business transition

In case Jeunesse undergoes a business transition as in the case of a business merger, the acquisition by another company, or the sale of all or part of its assets, it is possible that your personal information is part of the transferred assets .

You will be notified by email or prominent notice on our website of any kind of change regarding the ownership or control of your personal information, as well as the options you may have regarding your personal information

Legal warning

In addition to the circumstances described above, Jeunesse may disclose or disclose information when we, in good faith, believe that such action is reasonably necessary: ​​(i) to comply with law, court proceedings, court orders, or legal process Delivered on our Website; (Ii) to execute or enforce the user agreement guidelines; Or (iii) to protect the rights, property or safety of Jeunesse sites, our users or others.

Links to other sites

This Jeunesse site contains links to other sites not owned or operated by Jeunesse.

Please note that we, Jeunesse, are not responsible for the privacy practices of such sites.

We encourage you to keep in mind when you leave our site and to read the privacy policies of each of the websites where personal information is collected.

This privacy policy applies only to the information collected on this Jeunesse site.

Social networking tools

Our website includes features for social networks like the tools and the Facebook Like button, like the Share button, or mini interactive programs that work on our site.

These functions could collect your IP address or the page you are visiting on our site and may set "cookies" that allow the function to work correctly.

The functions and tools of social networks are managed either by a third party or directly on our website.

Your interactions with these functions are governed by the privacy policy of the company that provides them.

Tracking Information

Jeunesse does not track the activity of Jeunesse Site users over time, nor does it allow third parties to do so on the Jeunesse Site.

Log files

Like most websites, the Jeunesse Site records certain tracking information every time someone visits the site.

For each web page viewed, our web server registers an IP address, operating system, browser version and page name view.

We use a third-party tracking service which uses tracking technologies to track non-personal information about visitors to our site.

This information is not associated with a specific user and is used in conjunction to maintain, monitor performance and improve Jeunesse Sites.


A "cookie" is a small piece of information that stores your browser on your computer's hard drive.

The Jeunesse site uses "cookies" for the sole purpose of identifying our users and safeguarding their personal information.

We also use "cookies" to track order processes without having to re-enter or verify passwords or personal information on each page of the site.

Instead of saving the information on the Jeunesse server, the "cookie" is stored on your computer and is only activated when you visit the Jeunesse Site.

Your privacy and security are not compromised by accepting a cookie from the Jeunesse Site.

No one except Jeunesse has access to this information.

Third-party tracking technologies

Some of our business partners use "cookies" and web beacons on our site.
We do not have access to or control of these third-party trackers.

Invisible Gifs (web beacons / web bugs)

We may use software technology known as invisible gifs (also known as web beacons / web bugs), which helps us better manage the content of our site by telling us what content is effective.

Invisible gifs are small graphics with a particular identifier and functions similar to "cookies", which are used to track online movements of web users.

In contrast to "cookies" stored on a computer's hard drive, invisible gifs are hidden in Web pages and are similar in size to the end point of this sentence.

We do not link the information collected by the invisible gifs to the personal information of our clients.

We may use invisible gifs in our HTML-based emails, so that we can know which emails our recipients have opened.

This allows us to determine the effectiveness of certain communications and the effectiveness of our marketing campaigns.

If you wish to opt out of these emails, please refer to the section "How we use your information".

Shared local objects ("Flash Cookies")

We do not use "Flash Cookies" to collect and save information.

Data retention

We will retain your information for as long as your account remains active, as necessary to provide services. We will also use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

"Opt-out" email policy

We may use your provided email address to contact you in the following situations:

1 User registration status (including registration information to the account);

2 Order Status and Shipment Notification

3 Customer Satisfaction Online Survey

4 Important changes to the website, incorporation of new products and services;

5 Promotional and marketing materials that we consider you might find useful

If you do not wish to receive information about products or services that we might consider of your interest, you can change the notification options in your account settings.

If you do not wish to receive any of these emails, you may opt out by clicking the Opt Out link, or by sending your email address to unsubscribe@Jeunesseglobal.com, or by following the unsubscribe instructions that come in each Email communication.

Protection of your personal information

Jeunesse is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain accuracy of data and ensure appropriate use of information, we have established physical, electronic and administrative processes to safeguard and protect the information we collect online. We prioritize the protection of your personally identifiable information and take reasonable steps commercially to protect and safeguard such information.

Jeunesse sites use secure port layers (SSL) to encrypt the transfer of sensitive information such as your account password and billing information including credit card, from your web browser to our web server.

Only the last four (4) digits of your credit card number can be viewed in your account.

When you place an Order with us, you are given the opportunity to select whether you want your credit card numbers to be stored in our system.

The emails you send us may not be secure unless you are informed that security measures will be implemented before you transmit the information. It is for this reason that we ask you not to send us confidential information such as credit card numbers or account numbers by means of emails.

The same SSL protocol also works to authenticate Jeunesse Sites and prevent unauthorized "hackers" from acting like any of our sites while you are logged in to your account. This is achieved by means of a "digital certificate" which is an indelible "identification card".

If another website attempts to falsely identify itself as a Jeunesse Site, your web browser will display a warning stating that there is a problem with the digital certificate for the Jeunesse Site. Do not enter these sites if you see a warning of this kind.

We follow generally accepted industry standards to protect personal information sent to us, both during transmission and when we have received it.

However, no method of internet transmission, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we can not guarantee its absolute security.

If you have any questions about security on our website, you can send us an email to privacy@jeunesseglobal.com

Updating Your Personal Information

Distributors and privileged customers can update or correct their personal information at any time by visiting the "My Profile" section of the Jeunesse Site.

If you wish to access, delete or correct your information, please fill out an assistance ticket through your JOffice or contact us by phone.

Requests for access will be answered within 30 days after the request.

Children policy

The website is not intended to be used by children, and children under the age of 13 are not authorized to use the website and should not send us any personal information. We do not market for, or deliberately request information from, children under the age of 13.

Changes to this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page and other places we deem appropriate so that you know what information we have collected, how we use it and under what circumstances, if any , We disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently.

We will notify you by this means, email or by notice on our home page, in case of making material changes to this policy before making the change effective.